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Category Archives: E-Government

More Than Half of People are Frustrated by Digital Government Services

GovExec: “People want an easy-to-use digital government customer service experience, according to an Accenture report released Wednesday, as more than half of respondents found it frustrating to access government services. According to the report, people want their government service experiences to be simple, secure and have a human element. Specifically, respondents said it should be… Continue Reading

Lack of Preparedness Among Top Reactions Americans Have to Public Health Officials’ COVID-19 Response

“Amid the rollout of updated COVID-19 booster shots around the United States, a new Pew Research Center survey finds mixed views of public health officials at the forefront of the nation’s response to the outbreak. About half of Americans (51%) say public health officials, such as those at the Centers for Disease Control and Prevention… Continue Reading

New lightning tool tells a striking story

NOAA: “NOAA’s new Lightning Climatology tool for the continental U.S. shows when cloud-to-ground lightning flashes are historically most frequent for any location across the country.  Data about long-term lightning trends, as well as dates and times of reduced lightning risk, can be useful in a wide range of ways for virtually everyone. Organizers and supporters… Continue Reading

How TikTok Tracks You Across the Web, Even If You Don’t Use the App

Consumer Reports: “Almost every website you visit collects information about what you’re doing and sends it off into the tech industry’s data analyzing machinery, where it is used for online advertising. For years, Google and Facebook (now known as Meta) have dominated that advertising business, and conducted a lot of the data gathering. But lately,… Continue Reading

GAO – Federal Agencies Lack Senior Leadership to Effectively Implement Privacy Programs

EPIC: “A Government Accountability Office (GAO) report, prepared in consultation with privacy experts including EPIC Senior Counsel John Davisson, canvassed 24 federal government agencies and found that most have failed to fully implement statutory privacy requirements. The GAO found that despite the massive amount of personally identifiable information (PII) collected by these agencies and the… Continue Reading

NOAA Coastal Flood Exposure Map for Florida

Coastal Flood Explorer Map: “The information in this product is based on the Roadmap for Adapting to Coastal Risk approach to assessing coastal hazard risks and vulnerabilities. The Roadmap for Adapting to Coastal Risk was developed by NOAA as an approach to help communities assess coastal hazard risks and vulnerabilities. With this approach, communities looked… Continue Reading

Census.gov Design Refresh

“As part of our mission to serve as the nation’s leading provider of quality data about its people, places and economy, the U.S. Census Bureau announced the launch of the refreshed census.gov website that is designed to present data in an even more user-friendly way. The Census Bureau conducted extensive customer research and usability testing to identify… Continue Reading

The Inflation Reduction Act’s tax credits are confusing, so the White House launched a website to help

The Verge: “The Biden administration launched a new website — CleanEnergy.gov — aimed at helping Americans navigate the new green energy tax credits contained in the Inflation Reduction Act of 2022 (IRA). That could especially be useful for people looking to buy a new electric vehicle but finding themselves confused by the litany of new… Continue Reading

Climate Mapping for Resilience and Adaptation

FACT SHEET: Biden-⁠Harris Administration Launches New Climate Portal to Help Communities Navigate Climate Change Impacts “Today we’re launching a new climate website to help communities build resilience, with: Real-time dashboard of extreme weather; Interactive maps of future climate impacts for each area; snd Tools to develop resilience plans & access federal funding….Climate Mapping for Resilience… Continue Reading

This Hot Summer Is One of the Coolest of the Rest of Our Lives

Scientific American: “Extreme heat has been a constant in the news this past summer: In July a punishing heat wave in Europe pushed temperatures across parts of the U.K. above 104 degrees Fahrenheit (40 degrees Celsius) for the first time in history. That same month was viciously hot across China, including in Shanghai—home to 26… Continue Reading

DOT Launches New Dashboard to Help Air Travelers Know Their Rights When They Experience Flight Disruptions Caused by Airlines

Department of Transportation: “Throughout 2022, Americans have experienced an unacceptable level of flight delays and cancellations. When these disruptions occur, airlines are required to support passengers based on commitments made in their customer service plans, but too often passengers find those plans are difficult to understand and do not guarantee services – such as meals… Continue Reading