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Category Archives: E-Commerce

How Consumers and Retailers Can Reduce Returns

[email protected]: “Americans return about 30% of their online purchases, costing retailers billions of dollars and creating mountains of environmental waste. Gad Allon, a Wharton professor of operations, information and decisions, wants to change that. He’s working with companies and researching ways to improve the reverse supply chain. He also believes that raising consumer awareness is… Continue Reading

What Happened to Amazon’s Bookstore?

The New York Times – “A 2011 thriller was supposed to cost $15. One merchant listed it at $987, with a 17th-century publication date. That’s what happens in a marketplace where third-party sellers run wild. John C. Boland was poking around the Amazon bookstore when he saw the science thriller “Hominid” for sale at dizzying… Continue Reading

Google v Commission (Google Shopping): A Case Summary

Moreno Belloso, Natalia, Google v Commission (Google Shopping): A Case Summary (November 17, 2021). Available at SSRN: or “On June 27, 2017, the European Commission imposed a record fine of 2.4 billion EUR on Google for violating EU competition law. More specifically, the Commission issued a decision finding that Google had infringed Article… Continue Reading

The TKSST Gift Guide

“Around 600 smart gift ideas for all ages, curated by The Kid Should See This™.  Your purchases support TKSST via affiliate links. This year I’m also sharing products from museum shops,, Book Depository, Uncommon Goods, Earth Hero, Etsy, and directly from companies and creators. Please buy early, local, and indie when you can. 🚀Learn… Continue Reading

6 Ways to Make It Harder for Data Brokers to Collect Your Data

MakeUseOf: “Data brokerage is the underground economy that powers online advertising today. They follow us so much everywhere online; it’s hard to believe that this practice of buying and selling our data is even legal. The real-world equivalent of this practice is someone stalking you 24/7, noting your every move, with little or no consequence.… Continue Reading

Amazon’s Dark Secret: It Has Failed to Protect Your Data

Wired – “Voyeurs. Sabotaged accounts. Backdoor schemes. For years, the retail giant has handled your information less carefully than it handles your packages…According to internal documents reviewed by Reveal from the Center for Investigative Reporting and WIRED, Amazon’s vast empire of customer data—its metastasizing record of what you search for, what you buy, what shows… Continue Reading

Why so many people undercharge for their work

Vox: “How much is this worth?” It seems like a simple enough question. If the question is about a product, it likely comes with a price tag; if it’s a service, chances are it has an accompanying rate. As a customer, you either think it’s worth the price listed or not. When a customer answers… Continue Reading

Best services for selling your old gear

PCWorld: “Replacing an old device is straightforward—you just pick out a new one and hand over some cash. Getting money for your moderately older or unused tech can be that easy, too. Instead of using online marketplaces to sell your tech, you can turn to a buyback service instead. They provide a quote based on… Continue Reading

How to duck spam and data breaches with throwaway numbers, email addresses and credit cards

Washington Post – “At the Help Desk, we’ve recommended “burners” — or prepaid phones not tied to your name — as a last-ditch option for the privacy conscious. But you can also spin up virtual burner email addresses, phone numbers and credit card numbers online to stop companies from collecting and sharing your real information.… Continue Reading

Mozilla guide to help you shop for safe, secure connected products

CNET – “Santa isn’t alone in keeping an eye on you this holiday season. Nearly a third of the 151 popular connected gifts analyzed by the Mozilla Foundation as part of its annual “Privacy Not Included” shopping guide didn’t meet basic standards for digital security and privacy, the digital rights group said Tuesday. Among the… Continue Reading

You Are the Object of a Secret Extraction Operation

New York Times Opinion, Dr. Shoshana Zuboff, professor emeritus at Harvard Business School and the author of The Age of Surveillance Capitalism –  “Facebook is not just any corporation. It reached trillion-dollar status in a single decade by applying the logic of what I call surveillance capitalism — an economic system built on the secret… Continue Reading