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Audit – DHS Information Technology Management Has Improved, But Challenges Remain

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DHS Information Technology Management Has Improved, But Challenges Remain, OIG-12-82, May 2012

  • “Since 2008, the Chief Information Officer has increased oversight and authority of information technology by reviewing DHS component programs and acquisitions. This has enabled the Chief Information Officer to make strategic recommendations to reduce costs and duplication. The Department has achieved some infrastructure integration goals through data center and network consolidation. Ultimately, the Department expects cost savings through improved information sharing and disaster recovery capabilities. Also, the Department matured key information technology management functions, such as portfolio management. However, challenges remain to recruit people with the necessary skills to perform certain management functions. Budget review improvements are needed to enable the Chief Information Officer to identify and resolve issues before component investments are finalized.”
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