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Annual Performance Report on E-Gov’t Around the World

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A new study, titled “eGovernment Leadership: High Performance, Maximum Value,” is the fifth in an annual series which examines e-government services around the world, and is based on user attitudes collected from 5,000 regular web users in 12 countries as well as data on the quality of services in 22 countries. The full-text of the report is available here (pdf, 112 pages).

  • From the press release, Governments Must Find New Ways to Encourage Citizen Take-Up of eGovernment, Accenture Study Finds: “A majority of regular Internet users visit government Web sites only to gather information on topics of interest such as tourism or health, rather than to conduct online transactions such as filing taxes and applying for passports, according to a new research study released today by Accenture.”
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