Knight Foundation report: “Major internet companies such as Google®, Yahoo® and Facebook® have millions of users who visit their websites or apps frequently to find information or connect with others. In addition to those basic tasks that popularized the sites, they now provide news to their users, typically by linking to news articles reported by outside news organizations. Given the reach of major internet companies, the content they show people can have a profound impact on the public’s views of the U.S. and the world. As part of its ongoing Trust, Media and Democracy initiative, the John S. and James L.Knight Foundation partnered with Gallup to ask a representative sample of U.S. adults for their views on the news editorial functions played by major internet companies. From a broad perspective, Americans credit major internet companies for connecting people and helping them become better-informed. At the same time, they are concerned about their role in spreading misinformation and in potentially limiting exposure to different viewpoints. They are more negative (54%) than positive (45%) about the idea of major internet companies tailoring information to individual users based on their interests, their internet search activity and their web browsing history. Americans seem even more concerned when the approach of tailored content is extended to news coverage…”
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