Press release: “…in a statement to the U.S. Senate Committee on Homeland Security and Governmental Affairs, the American Library Association (ALA) addressed the critical yet unacknowledged role public libraries play in delivering E-government services to the American people. Increasingly, government agencies refer individuals to their local public libraries for assistance and access to the Internet for citizen-government interactions. Yet public libraries are not considered members of the E-government team. ALA’s statement (PDF), for the Committee’s hearing on E-government, highlighted the stress these E-government services are placing on public libraries’ infrastructure and suggested taking steps toward creating a partnership between public libraries and the government in order to improve E-government delivery to citizens.”
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