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American Customer Satisfaction Index: Internet news & information; Internet portals & search engines, Internet social media

by Sabrina I. Pacifici on Jul 28, 2010

The American Customer Satisfaction Index (ACSI) Report on E-Business: Internet Portals & Search Engines, News & Information, and Social Media Websites, July 20, 2010. Commentary by Professor Claes Fornell: Google Dips Sharply but Holds Off Bing; FOXNews.com Leads All E-Business Websites; Facebook and MySpace Fail to Satisfy

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