Airbnb’s Work to Fight Discrimination and Build Inclusion, A Report Submitted to Airbnb, By Laura W. Murphy, President, Laura Murphy & Associates. September 8, 2016.

“Airbnb is a company that has made home sharing easier and more popular, and it has shown how home sharing can both facilitate travel and bring people from disparate backgrounds together. Fighting discrimination is fundamental to the company’s mission. While there are countless examples of Airbnb hosts and guests who have forged positive connections with people from diff erent backgrounds, there have been too many unacceptable instances of people being discriminated against on the Airbnb platform because of who they are or what they look like. A team representing executives from every Airbnb department conducted a comprehensive examination of how Airbnb has fought discrimination in the past, where these efforts fell short, and how they can be improved in the future. Based on that review, Airbnb has committed to make a series of product and policy changes that will help fight discrimination and bias…”