“While the issues identified may not surprise many, we believe they are significant because mediation users consistently identified them as areas where steps could be taken to improve mediation quality. The report will discuss in depth these factors and provide observations, analysis, recommendations, and next steps. We emphasize here, as we do throughout this report, that our conclusions relate only to the arena of private practice civil cases where parties are represented by counsel. We offer no opinion whatsoever about the meaning, if any, of these conclusions for other kinds of mediation.”
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