American Bar Association – “Senior lawyers may recall a time when we generally connected with each other via telephone calls, the U.S. Postal Service, or face-to-face meetings. In light of the numerous communication options now available, life is no longer so simple. Most importantly, choosing the wrong platform can lead to ineffective or failed communication. Many lawyers simply revert to their default method of communication (often influenced by their respective generation) instead of considering the advantages (and disadvantages!) of that particular method before reaching out. The following narrative illustrates the effect that a poorly thought-out (or nonexistent) communication policy can have on an individual and, ultimately, an organization as a whole…”

• See also via LLRX – The highest performing teams have rules by Patrick J. McKenna – a highly respected lecturer, strategist and advisor to law firms.