“Gretta Rusanow, author of Knowledge Management and the Smarter Lawyer, is conducting another global study of law firm knowledge management. Gretta conducted a similar study in 2001. The study will be comprehensive, covering scope, organisation, culture, technology, relationship with clients, budget and measuring value – providing a valuable benchmarking tool for law firms. Gretta will gather research through interviews with the head of knowledge management at participant law firms. For more information, e-mail Gretta.”