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DHS IG – Federal Protection Service Exercise of Contract Option for Risk Assessment and Management Program

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Department of Homeland Security – FPS’ Exercise of a Contract Option for the Risk Assessment and Management Program, 03/27/12, OIG-12-67

  • “In August 2008, U.S. Immigration and Customs Enforcement [ICE] competitively awarded and FPS funded a $21 million, 7-year contract (1 base year and 6 option years) to a company to develop and maintain the Risk Assessment and Management Program (RAMP). RAMP was intended to be a next generation risk assessment tool to enable FPS to:
    • Assess and analyze risk posed to federal facilities and mitigate those risks by recommending and tracking countermeasures; and
    • Manage post inspections, guard contracts, and individual guard certification compliance.
    In July 2011, the Government Accountability Office (GAO) reported that RAMP was over budget, behind schedule, and could not be used as intended. According to the GAO report, several factors contributed to RAMP deficiencies. Specifically, FPS changed the original requirements, which caused the contractor to add additional resources; FPS did not conduct user testing as part of development; and ICE did not complete contractor performance evaluations.”
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