“During the fiscal year, IRS employees processed 230 million returns, including individual income, corporation income, and employment income tax returns. We provided $467 billion in refunds to these taxpayers and collected $2.3 trillion for the Federal government, provided taxpayer assistance through 305 million visits to IRS.gov, and assisted more than 78 million taxpayers through our telephone helpline or at walk-in sites. Of the 141 million individual income tax returns processed, almost 70 percent were filed electronically. In 2010, IRS continued to implement the tax portions of the American Recovery and Reinvestment Act. IRS prepared systems and products in a timely manner, enabling taxpayers to take advantage of the ARRA provisions as soon as possible. Individual taxpayers benefited from the Making Work Pay Tax Credit, the First-Time Homebuyer Credit, and expanded COBRA health care coverage. And, we helped Americas businesses, as they benefited from Net Operating Loss Carryback Adjustments that offset taxable income for the preceding 3 to 5 years.”
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