“The State of the Service Report 2009–10 details the activities and human resource management practices of APS [Australian Public Service] agencies during 2009–10. The report outlines some of the key achievements and contributions agencies have made in assisting the government during this period to meet its policy objectives and achieve its stated outcomes….Key findings from this year’s State of the Service Report – The State of the Service Report 2009–10 has been organised around three key workforce capability themes, namely:

• leadership and culture
• capability, innovation and collaboration
• human capital management.

These themes…provide a focus for understanding the views, perceptions and opinions of APS employees on a range of workforce capability issues. This report provides important baseline data that will inform implementation of APS Reform Blueprint initiatives.”