“With the return of veterans who have served in the conflicts in Iraq and Afghanistan and with a much larger number of veterans from earlier eras who are turning to the Department of Veterans Affairs for at least a portion of their health care, the department is now treating more than 5 million veterans each year. Many observers have suggested that the quality of care in the veterans health system has been bolstered by concerted efforts to track performance measures, expand the use of health information technology, manage chronic diseases, coordinate care by different providers, and enhance the provision of evidence-based medical practices. The lessons learned by the Veterans Health Administration (VHA) may have implications for other components of the nations health care system.”
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