News release: “In the first national survey of banks’ efforts to serve unbanked and underbanked individuals and families in their market areas, released today, the FDIC found that improvement may be possible in the areas of focus, outreach and commitment. The majority of banks – 63 percent – offer basic financial education materials, but fewer participate in the types of outreach efforts that are viewed by the industry as most effective to attract and maintain unbanked and underbanked individuals as long-term customers.”