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Digital Directory for 800 Telephone Companies Sparks Concern

The Ultimate Little Black Book – One Firm Routes All Phone Calls in North America, by Ellen Nakashima, Washington Post.

  • “Sterling-based NeuStar is the carriers’ digital directory for all phone calls in North America. More than 800 telephone companies have numbers in the database…NeuStar’s databases are so powerful that the FBI a few years ago sought direct, unfettered access to one containing 310 million phone numbers in the United States and Canada. The telephone companies that pay NeuStar to run the database denied the FBI’s request, but they did allow NeuStar to create a site where authorized law enforcement officials with court orders can obtain carrier information on telephone numbers. NeuStar is part of an evolving telecom industry that is creating caches of information attractive to the government without clear guidelines governing who may have access and under what circumstances. Its registries fall under international, U.S. government and trade association rules, including those set by the Federal Communications Commission.”
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