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US Workers Are More Worried Than Hopeful About Future AI Use in the Workplace

“Artificial intelligence is not new to the workplace, but the debut of ChatGPT just over two years ago ushered in an era of rapid expansion. American workers have mixed feelings about how this technology will affect jobs in the future. About half of workers (52%) say they’re worried about the future impact of AI use in the workplace, and 32% think it will lead to fewer job opportunities for them in the long run, according to a new Pew Research Center survey. And while 36% of workers also say they feel hopeful about how AI may be used in the workplace in the future, a similar share (33%) say they feel overwhelmed. About one-in-six workers (16%) say at least some of their work is currently done with AI. And an additional 25% say, while they’re not using it much now, at least some of their work can be done with AI. These shares are significantly higher among young workers and workers with at least a bachelor’s degree. The survey, conducted Oct. 7-13 among 5,273 employed U.S. adults, explores how workers see the use of AI in the workplace overall, as well as their own experience with AI in their jobs..”

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