“This report [April 3, 2015] presents the results of the November 2014 Capital Bikeshare Customer Use and Satisfaction Surveyconducted for the Capital Bikeshare program (Capital Bikeshare), a program jointly owned and sponsored by the District of Columbia, Arlington County, VA, the City of Alexandria, VA, and Montgomery County, MD, and operated by Motivate International, Inc. Capital Bikeshare offers short-term use of more than 2,500 bicycles to registered members and day-pass users at more than 350 stations in the District of Columbia, Arlington County and the City of Alexandria in Virginia, and Montgomery County in Maryland. Users register for an annual or 30-day membership and receive a Capital Bikeshare key that allows them to unlock a bike at any station. Users can return the bike to the same station or to any other station in the network, facilitating both return and one-way trips. Capital Bikeshare’s management was interested in examining users’ experience with the program and bikeshare’s impact on users’ travel patterns. The survey was conducted for the following primary purposes; to explore: