2013 Status of Telework in the Federal Government – Report to the Congress. United States Office of Personnel Management, December 2013

“As demonstrated in this second U.S. Office of Personnel Management (OPM) status report under the Telework Enhancement Act (the Act), the utility of telework as a strategic organizational change program is increasingly appreciated within the Federal Government. Reported results clearly illustrate a growing Governmentwide commitment to incorporating telework as a standard practice as agencies continue to diligently refine and improve the implementation of telework.  Study results generally show that agencies have implemented solid programs and a growing number of agencies have embraced the potential for the organization-wide benefits offered by telework.  Managers of telework programs have begun to advance telework through more sophisticated approaches to program development. Findings overall indicate advances in both satisfaction of Act requirements and participation in telework during the intervening year since the first report under the Telework Enhancement Act:

• The number of employees deemed eligible for teleworking increased by 49 percent;
• The number of employees with telework agreements increased by 84 percent; and,
• The number of employees who teleworked in a September-to-September snapshot increased by 24 percent.

Not only are more employees participating, but managers of telework programs have begun to advance  telework through more sophisticated approaches to program development. Importantly, and in contrast to findings of the last status report, a growing number of agencies have demonstrated the capability to set and advance agency outcome goals for telework, including critical employee attitude,  emergency preparedness, and cost goals.”