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Daily Archives: February 3, 2009

Report: Citizen Satisfaction with Federal e-Government Hits All-Time High

American Customer Satisfaction Index E-Government Satisfaction Index, February 3, 2009 and related Excel Score Chart

  • “The truth is that even before Obama became President, the government was doing a remarkable job satisfying citizens with e-gov initiatives—in fact, as the following report attests, citizen satisfaction with e-government was at its highest point in more than five years at the end of 2008 (the study’s surveys were conducted on more than ninety-four federal websites from October 1-December 31,
    2008). However, we’ve only scratched the surface of e-gov’s potential, and a new President with a commitment to technology and the Internet is the perfect choice to implement new policies, executive orders, funding, and legislation that will improve the ability of federal departments, agencies, and programs to serve citizens online.”
  • Characteristics of New Firms: A Comparison by Gender

    News release: “While the country’s 6.5 million privately held, women-owned firms generated an estimated $940 billion in sales and employed 7.1 million people in 2002, according to the U.S. Census Bureau, a Kauffman Foundation research report released today indicates that women-owned firms have relatively underperformed men-owned firms in a number of measures. The Kauffman Foundation… Continue Reading

    FDIC Testimony on Promoting Bank Liquidity and Lending Through Deposit Insurance

    Statement of John F. Bovenzi, Deputy to the Chairman and Chief Operating Officer, Federal Deposit Insurance Corporation on Promoting Bank Liquidity and Lending Through Deposit Insurance, Hope for Homeowners, and Other Enhancements before the Committee on Financial Services; U.S. House of Representatives, February 3, 2009. “As part of our contingency planning, the FDIC would recommend… Continue Reading

    EPA OIG: EPA Needs a Comprehensive Research Plan and Policies to Fulfill its Emerging Climate Change Role

    EPA does not have an overall plan to ensure developing consistent, compatible climate change strategies across the Agency. At a Glance | Report PDF “EPA does not have an overall plan to ensure developing consistent, compatible climate change strategies across the Agency. We surveyed EPA regions and offices and found they need more information on… Continue Reading

    New from GAO: Federal Information System Controls Audit Manual

    Federal Information System Controls Audit Manual (FISCAM), GAO-09-232G, February 02, 2009. “FISCAM presents a methodology for performing information system (IS) control audits of federal and other governmental entities in accordance with professional standards. This version supersedes the prior version, Federal Information System Controls Audit Manual: Volume I Financial Statement Audits, AIMD-12.19.6, January 1, 2001. The… Continue Reading

    Hildebrandt and Citi Private Bank 2009 Client Advisory on Trends in Legal Market

    “Hildebrandt and Citi Private Bank…present this 2009 Client Advisory highlighting the trends that we perceived in the legal market in 2008, as well as the trends that we believe will impact the market in 2009.” “…firms have turned to fairly aggressive measures to reduce their costs, improve their cash positions, and shore up their capital… Continue Reading

    January 2009 Senior Loan Officer Opinion Survey on Bank Lending Practices

    “The January 2009 Senior Loan Officer Opinion Survey on Bank Lending Practices addressed changes in the supply of, and demand for, loans to businesses and households over the past three months. The survey also included three sets of special questions: The first set asked banks about changes in lending policies on commercial real estate loans… Continue Reading