Citizen Satisfaction with Federal Websites Loses Steam, according to the University of Michigan’s American Customer Satisfaction Index (ACSI. Key findings include: “Over the past 7 quarters, citizen satisfaction has remained relatively flat while private sector satisfaction has increased From last quarter, 49% of sites saw lower satisfaction than last quarter, while 31% had score increases… Continue Reading
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Daily Archives: March 21, 2007
Report On Patient Safety and Health Care Quality Performance of Nation's Hospitals
Press release: “Hospitals across the United States have significantly improved the quality of care provided for patients suffering from heart attacks, heart failure, or pneumonia over the past four years, according to a new report from The Joint Commission. The report details the performance of accredited hospitals against standardized national performance measures and the Joint… Continue Reading
Committee Examines Political Interference with Climate Science
Committee on Oversight and Government Reform, Full Committee hearing to Examine Allegations of Political Interference with Government Climate Change Science (Part II) – [Link to Part 1]. “This hearing examined evidence and allegations of political interference with the work of government climate change scientists under the current Administration.” Documents and Links Chairman Waxman’s Opening Statement… Continue Reading
