This article from the New York Times discusses pioneering work by Prof. R. Manmatha and colleagues to develop a digital application to read and search collections of archival, handwritten manuscripts. This software will be of tremendous value to researchers and scholars around the world.
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Daily Archives: December 29, 2004
Desperately Seeking Customer Support
Having recently been caught on a treadmill to nowhere in my quest for “customer care” and “technical support” from two major vendors for hardware issues, this New York Times article hits home. It describes the frustrations of trying to locate a support telephone contact number on the websites of a range of product websites. This… Continue Reading
Mobile Message Providers Must Submit Domain Names For FCC Database
From the FCC, Consumer and Governmental Affairs Bureau Domain Name Data Entry (For Wireless Providers Only): “The purpose of the domain name registry is to protect cellular and other commercial mobile service (CMRS) wireless consumers from unwanted commercial electronic mail messages, by identifying, for those who send commercial electronic mail messages, Internet domain names uses… Continue Reading
The Evolution of the Corporate Intranet
First article in a four part series on effectively navigating the shifting paradigms associated with the development and maintenance of a successful corporate intranet. Continue Reading
CBO Report on Homeland Security
“This Congressional Budget Office (CBO) paper, prepared at the request of the Ranking Member of the House Select Committee on Homeland Security, examines the role of the private sector in responding to the threat of terrorism in the United States since September 11. In keeping with CBO’s mandate to provide objective, impartial analysis, the paper… Continue Reading
Win for VoIP Services Against State Regulation
U.S. Court of Appeals for the 8th Circuit ruled in favor of VoIP companies and against state regulation of their services in Minnesota. Related reference from November 09, 2004: FCC Declares VoIP Service Not Subject to State Regulation. Continue Reading
