Accurate, Focused Research on Law, Technology and Knowledge Discovery Since 2002

Daily Archives: May 24, 2004

GAO Report Faults DHS IT Plans

Information Technology: Homeland Security Should Better Balance Need for System Integration Strategy with Spending for New and Enhanced Systems. GAO-04-509, May 21.

  • From the Highlights: “GAO is making recommendations to the Secretary aimed at limiting the department’s investment in IT systems until the department’s IT strategic management framework is sufficiently defined and the department’s CIO has sufficient authority to effectively implement it.”
  • In related news, see Bill would boost CIO’s role at DHS.
  • New Study Indicates Continued Need for Traditional Communications to Supplement E-Gov’t

    New Pew Internet and American Life Project Report released today: “How Americans Get in Touch With Government – Internet users benefit from the efficiency of e-government, but multiple channels are still needed for citizens to reach agencies and solve problems.” (38 pages, pdf) From the Summary: “In sum, e-gov is a helpful tool among several… Continue Reading

    Hundreds of California Municipal E-Gov’t Sites Fall Short in Usability Tests

    Study Reveals Government Websites Are Unusable To A Growing Number Of Californians “A comprehensive assessment of over 400 municipal websites reveals that 91% of California’s cities fail to meet basic accessibility standards. The results show that most city websites are unusable by a wide range of people, including blind, deaf, and mobility impaired individuals, as… Continue Reading