The current American Customer Satisfaction Index (ACSI) E-Government Report is available in two parts, one presenting Fourth Quarter Scores (Last Update: February 18, 2004) Retail, Finance/Insurance, E-Commerce, and one presenting Recent E-Government Scores for Q1 2004. The studies indicate that some e-gov sites register user satisfaction that meets that of widely known e-commerce sites such as Amazon.
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Daily Archives: March 15, 2004
FDA Consumer Magazine
The new issue of FDA Consumer Magazine is now available, Volume 38, Number 2, March-April 2004. Includes a link to current updates from fda.gov – “Places of interest on FDA’s Website and other government and health-related sites.” Continue Reading
New Search Feature Added to Internet Archive
Recall is a beta search engine at the Internet Archive that indexes the text of over 11 billion pages. A presentation about this technology can be downloaded. Continue Reading
Database of Canadian FOI Requests
Through foi.net, users may “search a database of requests for information filed with departments and agencies of the Canadian government under Canada’s Access to Information Act. It contains descriptions of most requests filed since January 1, 1999.” Continue Reading
DOJ Requests Increased Monitoring for Web and IM Communications
“In a 75-page petition to the Federal Communications Commission, the Justice Department called for Internet broadband and online telephone providers to be required to provide access for wiretaps and other monitoring of voice communications.” [Link] Continue Reading
Prosecutor Requested to Investigate Unauthorized Access to Senate Judiciary Cmte. Computer Files
From Talking Points, a copy of a letter to AG Ashcroft signed by six Senators in response to the Report on the Investigation into Improper Access to the Senate Judiciary Committee’s Computer System. Continue Reading
FTC Notice of Rulemaking on VoIP
FCC Moves to Allow More Opportunities for Consumers Through Voice Services Over The Internet. Continue Reading
New Study Reviews Corporate Cost of Privacy Compliance
IBM commissioned a privacy study by the Ponemon Institute, the results of which are detailed in this press release. The “survey of 44 U.S.-based multinational organizations and revealed that while privacy protection is growing in importance for businesses, investments in privacy initiatives are significantly lower when compared to other corporate compliance initiatives, such as environmental… Continue Reading
Government Gazettes Online From Around the World
Government Gazettes Online: “This website attempts to list all online government gazettes and their characteristics to aid researchers. A description of the contents and coverage are included for each gazette.” The listing is alphabetical by country, and includes the gazette title, url, languages, free or fee, range of coverage, format of, and an abstract about,… Continue Reading
