E-government information, reports and related documents are certainly in the news as of late. The Performance Institute released a new study on October 30, in PDF: Creating a Performance-Based Electronic Government, Fiscal Year 2002 Progress. The report is subtitled, “The State-of-the-Practice on How e-Government Initiatives in Federal Agencies are Progressing Toward Achieving Cost Efficiencies and Improved Program Performance.”
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Daily Archives: November 8, 2002
UK E-Gov Sites Panned
UK government web sites have a poor track record with users, and the Prime Minister’s site is at the top of the failure list of the 20 sites reviewed. This is according to “A Report Into Key Government Web Sites,” which is reviewed here, but can only be obtained in full-text via purchase. In a… Continue Reading
E-Commerce and E-Mail Followup
On October 30, I posted about the terrible track record of most Fortune 100 companies in responding to customer emails. However DuPont has taken the opportunity to announce that their company was named third most responsive in the overall survey. Continue Reading
Corporate Knowledge and Turnover
A new Gartner study indicates that corporate knowledge documents are overwhelmingly stored on employee hard drives, not shared via an enterprise-wide KM system. As a result, significant loss can result when employees leave and take their data with them. Continue Reading
