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What Google Search Isn’t Showing You

The New Yorker: “…Google Search accounts for around eighty-five per cent of the global search-engine market. It has made up so much of our online experience for so long that it can be hard to envision anything different. The Google Search page today looks largely the same as it did when it first launched, in 1998: blue links against an austere white background. From the beginning, the company’s founders, Sergey Brin and Larry Page, recognized the tension between useful search results and profitable ones. “The goals of the advertising business model do not always correspond to providing quality search to users,” they wrote as Stanford students, in a 1998 paper. Yet ads were introduced in 2000 and have proliferated ever since. Links to Web sites have fallen down search-result pages, replaced by Google’s “Quick Answers,” which borrow bits of text from sites so that users don’t even need to click. Decades of search-engine optimization have resulted in content that is formulated not to inform readers but to rank prominently on Google pages. That might be one reason that my toaster results felt so redundant: each site is attempting to solve the same algorithmic equation…Gabriel Weinberg, the C.E.O. of the privacy-focussed search-engine company DuckDuckGo, cited three other sources of dissatisfaction with Google Search. The first is the company’s practice of tracking user behavior, which drives the kind of creepy, chasing-you-around-the-Internet advertising that Google profits from. The second is Google prioritizing its own services in search results, by, for instance, answering a travel query with Quick Answers pulled from Google Places instead of from a richer, more social source such as Tripadvisor. Lastly, Weinberg argued, users are simply tired of Google’s dominance over their experience of the Internet…

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