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The Work of the Future: Building Better Jobs in an Age of Intelligent Machines

“…In the two-and-a-half years since the Task Force set to work, autonomous vehicles, robotics, and AI have advanced remarkably. But the world has not been turned on its head by automation, nor has the labor market. Despite massive private investment, technology deadlines have been pushed back, part of a normal evolution as breathless promises turn into pilot trials, business plans, and early deployments — the diligent, if prosaic, work of making real technologies work in real settings to meet the demands of hard-nosed customers and managers. Yet, if our research did not confirm the dystopian vision of robots ushering workers off of factory floors or artificial intelligence rendering superfluous human expertise and judgment, it did uncover something equally pernicious: Amidst a technological ecosystem delivering rising productivity, and an economy generating plenty of jobs (at least until the COVID-19 crisis), we found a labor market in which the fruits are so unequally distributed, so skewed towards the top, that the majority of workers have tasted only a tiny morsel of a vast harvest…”

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