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Going Cashless: What Can We Learn from Sweden’s Experience?

Knowledge@Wharton: “Sweden is regarded as the poster child of cashless countries and is expected to become the world’s first cashless society by March 2023. This means that cash will not be a generally accepted means of payment in Sweden. This journey has been powered by various factors such as a robust card payment system, strong internet infrastructure, a popular mobile payment app, supportive legal framework and a cultural mistrust of cash Jonas Hedman, associate professor at the department of digitalization at the Copenhagen Business School, believes that becoming cashless is inevitable, not just for Sweden, but for other countries as well. In a conversation with Knowledge@Wharton, Hedman talks about Sweden’s journey to becoming a cashless society, its implications for the rest of the world and lessons that can be learned. Knowledge@Wharton produced this interview in collaboration with the SWIFT Institute. This is an edited transcript of the conversation…”

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