C+R Research: “With social distancing guidelines and shelter-in-place orders being implemented due to the COVID-19 pandemic, the way consumers shop for their groceries has changed. In order to limit contact, many are taking precautions such as ordering groceries through delivery apps or making less trips to the grocery store. From March 27 to March 28, 2020, we asked 2,012 consumers about their grocery shopping and delivery experiences during the COVID-19 pandemic. Specifically, we asked consumers how their shopping habits, budgets, experiences, and diets have changed. [h/t Pete Weiss]

…Not only has the COVID-19 pandemic impacted shopping habits, but it also has caused other psychological effects on consumers. According to respondents, 60% feel a sense of panic or anxiety when they shop. So, are stores doing enough to ease the minds of consumers when they shop? More than one-third of shoppers (35%) said more should be done to protect consumers from COVID-19, and 50% said grocery stores need to do more to properly protect their employees. Taking protective measures such as limiting contact with others can help limit the spread of COVID-19, which is why it is important for both consumers and businesses to do all that they can together in order to combat the pandemic…”