A New Approach to Procuring Government Technology in California. by Dan Hon – “I’ve spent the last few weeks working closely with an amazing team in Sacramento across numerous state government offices to do something new. What was going to be a business-as-usual procurement (a long, thousand-plus page contract for a complete solution, driven by requirements and a likely waterfall delivery) of a new Child Welfare System will now be a series of procurements for long-term services, not solutions, driven by understanding and meeting user needs, delivered iteratively. The result will not only be a better system that helps the state of California support and care for vulnerable children, but also a fundamental transformation in California’s approach to understanding and controlling the technology required for services that work for the people who need them…But why would a Child Welfare System in particular be a good choice for this new approach? Child welfare services personnel in California investigate nearly half a million reports of severe maltreatment and life-threatening neglect to children a year. Of those half a million, around 80,000 reports are confirmed annually, 30,000 children must be removed from their homes, and at any time almost 100,000 children are living in foster care for their protection or live with their parents under close county protective supervision. The Child Welfare System was the perfect choice for a new approach because it’s too important to fail…”
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