TechRepublic: “I participate in a global remote team that operates 24/7 year-round, and I was happy to provide coverage as a system administrator for my colleagues during the celebration of the Indian holiday Diwali. Colleagues return the favor for American public holidays such as Christmas. My team was once exclusively local, and transitioning to a global team has yielded many benefits for everyone involved. Working for a large company that has the resources to utilize personnel across multiple states and continents has allowed us to tap into a pool of knowledge, coverage availability and faster response time to clients. It hasn’t been an easy process; we encountered a few bumps and learned lessons along the way as to how to perfect our collaboration and productivity. These are the best practices that I recommend.” [h/t Marcus P. Zillman]
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