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USAJOBS Website: OPM Has Taken Actions to Assess and Enhance the User Experience

USAJOBS Website: OPM Has Taken Actions to Assess and Enhance the User Experience GAO-21-31: Published: Oct 13, 2020. Publicly Released: Oct 13, 2020. “The Office of Personnel Management maintains USAJOBS—a website for posting federal job opportunities from across the government. USAJOBS connects federal agencies with job seekers and facilitates the transfer and merit-based promotions of current federal employees. Since the redesign of USAJOBS in 2016, OPM has assessed and enhanced the user experience with the website. For example, OPM added information about hiring paths for veterans, students, and other groups. OPM plans to continue improvements, such as adding a “job status” indicator for each job announcement to show the number of applicants and notify users when the job has been filled…”

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