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Microsoft shares workarounds for Outlook crashing after launch

Bleeping Computer: “Microsoft is investigating customer reports of a known issue causing Outlook for Microsoft 365 to freeze and crash right after opening. According to a new support document published by Redmond on Thursday, these Outlook desktop client crashes will be automatically logged and can be confirmed by checking the Windows Event Viewer Application Log for Event 1000 or Event 1001. On systems affected by this bug, customers will find that these event entries list 0x01483052 exception codes with 0x000000000024074d fault offsets and 0x1328 faulting process IDs.  “When you start Outlook Desktop, it gets past loading profile and processing, briefly opens, and then stops responding,” Microsoft explains. “This issue occurs when the EmailAddress string data value under the Office identity is blank.” The identity key should be listed under the Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity\Identities registry path, but the key is empty in cases when Outlook is crashing right after opening…”

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