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Masked by Trust: Bias in Library Discovery

Matthew Reidsrow is the Web Services Librarian at Grand Valley State University in Allendale, Michigan. His research interests are user experience, usability, online privacy and security, and design ethics. Library Journal named him a “Mover and Shaker…” His new book is  New Book: Masked by Trust: Bias in Library Discovery: “Library discovery systems struggle with accuracy, relevance, and human biases, and these shortcomings have the potential to shape the academic research and worldviews of the students and faculty who rely on them. While human bias, commercial interests, and problematic metadata have long affected researchers’ access to information, algorithims in library discovery systems increase the scale of the negative effects on users, while libraries continue to promote their “objective” and “neutral” search tools.

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