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Managers turn to surveillance software to ensure employees are (really) working from home

Washington Post – Managers turn to surveillance software, always-on webcams to ensure employees are (really) working from home – “Always-on webcams, virtual “water coolers,” constant monitoring: Is the tech industry’s new dream for remote work actually a nightmare?…In the weeks since social distancing lockdowns abruptly scattered the American workforce, businesses across the country have scrambled to find ways to keep their employees in line, packing their social calendars and tracking their productivity to ensure they’re telling the truth about working from home. Thousands of companies now use monitoring software to record employees’ Web browsing and active work hours, dispatching the kinds of tools built for corporate offices into workers’ phones, computers and homes. But they have also sought to watch over the workers themselves, mandating always-on webcam rules, scheduling thrice-daily check-ins and inundating workers with not-so-optional company happy hours, game nights and lunchtime chats…

Nearly half the U.S. labor force is now working from home, according to a study by MIT researchers in April. And many employees are probably working longer and more sporadic hours than ever before: NordVPN Teams, which runs virtual private networks for businesses, said in March it had seen working time in the United States climb from eight to 11 hours a day since the stay-at-home orders began…”

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