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Gallup – Why We Need Best Friends at Work

So, why does Gallup ask the best friend question? The simple answer is performance. Our research has repeatedly shown a concrete link between having a best friend at work and the amount of effort employees expend in their job. For example, women who strongly agree they have a best friend at work are more than twice as likely to be engaged (63%) compared with the women who say otherwise (29%). However, let’s put the science aside for one moment and look more holistically at what’s happening in the workforce. We now live and work in an era where many employees expect their job to be more than a paycheck. The paycheck still matters, of course, but employees seek out and stay with organizations that have exceptional workplace cultures. And while there are numerous components of these cultures, they are often characterized by overall feelings of trust, belongingness and inclusion.We spend more of our waking hours at work than at home, and it’s only natural that we want to build connections with our team members. We want work to feel worthwhile and having trusted confidants and supporters helps foster that feeling. We go to our work friends when we need to celebrate and commiserate about our personal and professional lives. In the absence of that outlet, work can seem lonely and isolating. It lacks attachments. We may like what we do, we may get to use our talents and strengths every day, but we’re probably not feeling fully energized or motivated to put our whole selves into our roles…”

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