Accurate, Focused Research on Law, Technology and Knowledge Discovery Since 2002

FTC Escalates Fight against Illegal Robocalls Using Consumer Complaints to Aid Industry Call-Blocking Solutions

FTC news release: “Every day American consumers report tens of thousands of illegal robocalls to the Federal Trade Commission, and now the FTC is helping put that information to work boosting industry efforts to stop unwanted calls before they reach consumers. Under a new initiative announced by the FTC, when consumers report Do Not Call or robocall violations to the agency, the robocaller phone numbers consumers provide will be released each day to telecommunications carriers and other industry partners that are implementing call-blocking solutions. “Sharing the critical information from consumers’ unwanted call complaints to enable industry innovators to stop illegal robocalls is exactly the type of public-private partnership the FTC champions,” said Acting Chairman Maureen K. Ohlhausen. Unwanted and illegal robocalls are the FTC’s number-one complaint category, with more than 1.9 million complaints filed in the first five months of 2017 alone. By reporting illegal robocalls, consumers help law enforcement efforts to stop the violators behind these calls. In addition, under the initiative announced today, the FTC is now taking steps to provide more data, more often to help power the industry solutions that block illegal calls. The consumer complaint data is crucial because many of today’s call-blocking solutions rely on “blacklists” — databases of telephone numbers that have received significant consumer complaints — as one way to determine which calls should be blocked or flagged before they reach consumers’ phones…”

Sorry, comments are closed for this post.