“TrueMedia.org, a non-partisan, non-profit organization committed to fighting AI-based disinformation, announces the launch of its deepfake detection technology for reporters, and other key audiences to use ahead of the 2024 U.S. elections. The free tool is currently available to government officials, fact checkers, campaign staff, universities, non-profits, and reporters of accredited news organizations – from… Continue Reading
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Category Archives: Knowledge Management
AI is taking over your web browser
Fast Company – Here’s what you’ll love and hate: “Generative AI is coming to your web browser whether you want it or not. Google Chrome, Microsoft Edge, Arc, and other browsers are all trying to change how we interact with the web, using AI to boil down web articles and make browsing more efficient. As… Continue Reading
Purpose-built AI builds better customer experiences
MIT Technology Review: “Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson.In the bygone era of contact centers, the customer experience was tethered to a singular channel—the phone call. The journey began with a… Continue Reading
Back Up and Secure Your Digital Life
Wirecutter: “After spending hundreds of hours researching and testing apps, services, and backup drives and interviewing information security experts, we learned the best ways to counter the threats most people face online every day. (And we fixed holes in our own setups, too.) Here’s where everyone should start to protect themselves from security breaches and… Continue Reading
The Incognito Mode Myth Has Fully Unraveled
Wired: “If you still hold any notion that Google Chrome’s “Incognito mode” is a good way to protect your privacy online, now’s a good time to stop. Google has agreed to delete “billions of data records” the company collected while users browsed the web using Incognito mode, according to documents filed in federal court in… Continue Reading
AI Tool To Improve the Usability of Government Reports
“Combing through countless PDF reports for hours in search of a piece of relevant information is no one’s idea of an interesting day at work. Tedious, overwhelming, soul-crushing, maybe. Engaging? Not so much. Dedicated public servants — and many others — do it anyway, often, in service to some larger goal: to make the case… Continue Reading
Your newsroom needs an AI ethics policy. Start here.
Poynter – “Every single newsroom needs to adopt an ethics policy to guide the use of generative artificial intelligence. Why? Because the only way to create ethical standards in an unlicensed profession is to do it shop by shop. Until we create those standards — even though it’s early in the game — we are… Continue Reading
Failing at Change
Above and Beyond KM, Mary Abraham – LTA’s 2024 Catalyst Conference focused on leading change. “We live in a world of near-constant change yet most organizational change initiatives fail. Why aren’t we better at this? (This is Part 1 of a series catalyzed by ILTA’s Catalyst Conference.)…Over my next few posts, I want to unpack… Continue Reading
AI fact-checking tools Updated March 28, 2024
The Journalist Toolbox – AI. Highlights dozens of sources, applications, tools and services, as well as fact check training. Includes DeepFakes, Images and Multimedia Verification, AI search engines, Verification Handbook: How to Think About Deepfakes and Emerging Manipulation Technologies.. Continue Reading
2024 Edelman Trust Barometer
“The 2024 Edelman Trust Barometer reveals a new paradox at the heart of society. Rapid innovation offers the promise of a new era of prosperity, but instead risks exacerbating trust issues, leading to further societal instability and political polarization. In a year where half the global population can vote in new leaders, the acceptance of… Continue Reading
OMB Issues First Governmentwide AI Risk Mitigation Rules
Gov Info Security: “A memo from the Office of Management and Budget requires agencies to designate chief AI officers and establish AI governance boards to coordinate and govern the use of the emerging technology across the organization. Agencies should also add more detail to annual reports about which AI tools they use and release government-owned… Continue Reading
Americans’ use of ChatGPT is ticking up
Pew – “but few trust its election information. It’s been more than a year since ChatGPT’s public debut set the tech world abuzz. And Americans’ use of the chatbot is ticking up: 23% of U.S. adults say they have ever used it, according to a Pew Research Center survey conducted in February, up from 18%… Continue Reading
